Pampered Passions Fine Lingerie is a leading retailer of lingerie to over 30 countries worldwide with retail (brick and mortar store) operations in Colorado. Our retail lingerie store is a destination for many visitors to Colorado because of our diverse selection of fine lingerie and romantic gifts coupled with the incredible customer service and fitting services offered by our professional staff.

Benefits of Lingerie Shopping at PamperedPassions.com

I. Lingerie Selection and Variety

Pampered Passions online store, located at www.pamperedpassions.com, offers over a diverse selection of lingerie. Customers will find fine imported lingerie from France, Italy, the United Kingdom and other regions offering superior quality and craftsmanship. We also offer affordable sexy lingerie, quality everyday lingerie as well as a wide selection of bridal lingerie, corsets and bridal foundations.

Customers will appreciate the simplicity and ease of shopping at Pampered Passions. We've developed many lingerie categories, or collections, to expedite finding the right type of lingerie, including lingerie collections such as plus size lingerie, sheer lingerie, erotic lingerie, designer lingerie and many other convenient collections of lingerie.

II. Experience

Pampered Passions Fine Lingerie is among the most experienced retailers. We have been selling lingerie online since 1999 and our business has grown as a result of our superior, personable customer service, product selection and professional service.

Our hands-on experience in our retail store provides our staff the knowledge to ensure our customers are fitted properly and choose just the right lingerie based upon the needs, desires and body type of the individual being fitted.

Be aware of many "top-ranked" lingerie websites on Google, Yahoo and other search engines. High rankings do not mean these websites are legitimate nor does it ensure good service. Frequently, in fact, high ranking websites mearly are good at exploiting the methods (legitimate and, more likely, non-legitimate or "black hat" techniques) available to trick the search engines into ranking them high. Because these websites specialize in tricking the search engines to rank well, they frequently do not know how to run a legitimate, trusted business. As a result, they rely on third parties to fill orders and run customer service, which frequently results in a poor experience and frustration for individuals who try these companies.

Pampered Passions does not rely on other company's to drop ship your order (as many online stores). We stock the inventory in our warehouse and store locations, which allows Pampered Passions to ship the same day and ensure you receive your items fast and in excellent condition.

III. Low Price Guarantee

Pampered Passions acknowledges our customers' need for value and an assurance that they are receiving a "good deal". Our goal is to be your preferred source for lingerie and romantic gifts. To this end, we want our customers to be assured that they are receiving the absolute lowest price.

Pampered Passions will beat any comparable* online retailer's list price. If you find the list price for an identical item lower than Pampered Passions' price, we will refund you 110% of the price difference. This price guarantee does not apply to sales, clearance items, or other promotional offers.

* Comparable online retailers must have pricing in US dollars and be located within the USA.

Should you ever find a lower price, simply send us the URL (web address) of the specific page where the lower priced item may be found along with your order number, name and email address.

Pampered Passions will confirm the lower price by visiting the URL link provided. We will calculate the list price difference and credit the credit card provided at the time of order 110% of the price difference.

IV. Free Shipping and Low Flat Rate Shipping

Pampered Passions offers customers free shipping for domestic (U.S.) orders over $125. Furthermore, we offer low flat rate shipping for domesitc orders (below $125) of just $6.95. Please be aware of some online retailers that offer "Free Shipping" and simply charge customers $3 - $6 more per item, which quickly adds up to costing you much more than the free shipping received.

The combination of Pampered Passions' low price guarantee coupled with our free shipping and low flat rate shipping, ensure that you receive the best value for your money.

V. Fast Turnaround

Pampered Passions understands the need for our customers to receive their orders quickly, which is why orders received by 5pm mst (mountain standard time) are processed the same day. Orders are shipped via the United States Postal Service (USPS) using First Class and Priority Mail service, with delivery time of 2-5 days depending upon (U.S.) location.

Express service is available for customers who require their order within 1-2 days delivery time.

VI. Privacy, Discretion and Security

Pampered Passions acknowledges our customers' desire for discretion and privacy. To this end, all customer information is kept strictly confidential and for the sole use of Pampered Passions Fine Lingerie. No customer information is shared with third parties nor sold to marketing companies.

All packages are shipped in plain packaging with no reference to what is contained inside nor marked with our company name. Packages are shipped in standard USPS envelopes and boxes or plain brown/manila envelopes and boxes.

Rest assured that all information collected to complete your order is safe and secure. Pampered Passions utilizes the latest encryption and security technology to ensure our website and your personal information is kept private.

VII. Convenience and Communication

Pampered Passions strives to offer our customers one of the fastest, well designed online lingerie stores available. We attempt to provide customers a simple, straight forward means of find the lingerie and gifts they desire by providing customers many categories into which our wide variety of lingerie may be categorized.

Customers may choose to shop by their favorite lingerie brand, lingerie style or type (such as bras, camisoles, thongs, etc.) and lingerie collections, such as Bridal Lingerie, Plus Size Lingerie, Sexy Lingerie and other popular lingerie classifications.

Additionally, customers may simply search for the lingerie they desire by using our convenient search tool located on every page. Should you still require assistance, customers may contact us by email at info@pamperedpassions.com or our toll free number: 1-888-775-4643 (888-PPLingerie).

Pampered Passions also has the capacity for customers to shop our entire website picking and choosing the items they would like for their "Wish List" or Bridal Registry. This is a wonderful feature that makes finding the perfect item quick and easy for friends and family. Simply add the items to your Wish List and notify friends and family members of your Gift Registry at PamperedPassions.com. Friends and family members will be able to view your entire list, along with items that have already been purchased, simply by entering the email address used to register.

Communication is paramount to ensure you the customer receive excellent customer service. Pampered Passions employs a staff of professional, courteous service representatives to ensure you are aware of your order's status throughout the entire process from order confirmation, to order shipping information and tracking number and all other necessary information pertaining to your order.

Customers receive via email (1) an order confirmation, (2) order shipment confirmation, and (3) order tracking number and tracking information. Additionally, customers are provided the ability to see all notes, comments and information pertaining to their order at anytime simply by using our "Check Order Status" link on every page. Once shipped, shipments may be tracked using the tracking number provided and the United States Postal Service website, www.usps.com.

Finally, our service representatives are always available by email and phone 888-775-4643 (888-PPLingerie)

VIII. Simple, Easy Returns

Pampered Passions has made the return and exchange process fast and simple. Each order includes a convenient Return/Exchange form, which the customer can complete in less than 1 minute. Simply complete the form, include it with the item being returned and send it back to Pampered Passions. All information required to make your return is on this simple one page form. See Return Form.