RETURN POLICY

Most items purchased from Pampered Passions may be exchanged or returned within 30 business days from the date order is shipped. The merchandise must be in new condition, with all tags attached, and in its original packaging. We cannot accept returns of soiled items, nor prepackaged items, including stockings and other prepackaged items.

Please note, for health reasons, we do not exchange nor accept returns on panties or items that cover the crotch, so please select these items with care. Due to the adhesive nature of NuBra items, we do not accept returns of NuBras. Costumes and Discount Category items (item code starts with dsc) are not returnable.

Please print a copy of the return form and include with your return/exchange. Customers are responsible for return shipping charges. We recommend returns be sent either insured or with delivery confirmation. Credits will be issued within 14 days of receipt of item(s). A $5.00 processing fee per item is applied to all returns (this fee does not apply for exchanges). The standard flat rate shipping fee will apply for exchanges.

Holiday Return Policy
We recognize that an extended Return Policy is required for Christmas and Valentine's Day, traditional gift giving holidays. Items purchased, therefore, from November 1st through December 24th may be returned up to 15 days after Christmas Day. Similarly, items purchased from January 1st through February 13th may be returned up to 15 days after Valentine's Day. All other terms for returns apply.

Acceptance of these terms and conditions are binding by customer.