Why Shop at Pampered Passions Fine Lingerie?

"Pampered Passions Fine Lingerie has elevated its business to a level that surpasses being a retail outlet for women to purchase fine lingerie," said Rich Murray, President and CEO of Wacoal. "Their commitment to the women who shop in their store and their generous volunteer work nationally and within their community is remarkable. It has been an honor working with them, and we look forward to partnering together for many years to come."

Customer Comments and Testimonials

What better way to learn about a company than through customer comments and testimonials. Pampered Passions Fine Lingerie is dedicated to helping all women feel confident and beautiful. To this end, we strive to make every customer feel comfortable and pampered, while providing knowledgable assistance and un-surpassed customer service. Below, please find customer testimonials and comments regarding Pampered Passions.

From: "Todd B"
Date:  Thu, 10 Feb 2011 08:09:54 -0500

Dear Alicia,

Thank you for all your hard work on this.  I think Christie will love it and the stockings look wonderful.

I thought I should let you know that my wife exclaimed that this is the most romantic and special gift she has ever received.  This says a lot considering I also gave her diamond earrings for Christmas.  She loves those but the gift of the LOMC (Lingerie of the Month Club) meant something even more special to her.

That is why it is important for the items to come in the special box.  To her, it isn't just the selections; it is whole experience of receiving a special and beautiful gift each month.  The wrapping adds to the experience.

Thank you for helping make this a special experience for my wife and me.  It has a worth far greater than the sum of the parts.

Take care,
Todd B

From: majorhorrorfan@xxxxx
Date:  Thu, 20 Jan 2011 02:40:30 +0000 (UTC)


Hi Alicia,

Thank you so very much, you have been awesome.  I normally do not continue to communicate with customer service very often with a company but you have been very nice and make sure your supervisor or manager knows that you've got a customer for a very very long time. I look forward to getting them and enjoy your day/evening.

Thanks again,
Brenda

From: Brian L.
Date:  Wed, 24 Nov 2010 15:43:05 -0500

I just wanted to express my sincere thanks for all your assistance and how much you, even as the CEO of the company, went out of your way to help us.  This is the way companies should treat their customers, but sadly, it's just not the way the world is anymore.  It was so awesome the care and attention you gave us both.  And the notes about Kim's aunt, well, that just blew me away and I will never forget it.  The package arrived today at 3:00 and all was in order.  Thanks again and you and yours have a very happy Thanksgiving holiday.  I pray God's blessings upon you, your company, your employees and your family.  Thank you so much!!!!

In Service of the King of Kings,
Brian and Kimberly L.

From: Blair B.
Date:  Fri, 13 Aug 2010 13:12:02 -0400

Dear Alicia,

You are amazing! From the bottom of my heart, thank you for all of your
energy, time and enthusiasm in supporting Dress for Success. The bra fitting
was one of the most incredible events I've experienced in my short time with
DFS. I was so blown away by your warmth and constant smile as you assisted
each woman into a beautiful bra. Their individual transformations from start
to finish were palpable.

You truly are one of the kindest, most generous women I have ever met. It
has been my pleasure to work with you and I look forward to continuing and
strengthening our partnership.

Many thanks for all that you do for Dress for Success!

Warmly,
Blair

From: Tim L
Date:  Thu, 29 Jul 2010 01:40:08 -0700

>
>Alicia, Your attention to detail in filling my orders as well as your personal thank you do more to command my loyalty to purchase again from you than cheaper prices or any other sales tactic. It is rare in this day and age to find owners willing to go the extra mile personally and your support of women and beauty have my admiration. I hope to visit your store one day when I get to  Colorado.
>Sincerely,
>Timothy L

>From: Trish R
>Date:  Tue, 20 Jul 2010 11:15:30 -0500
>
>Dear Alicia,
>
>I wanted to let you know that my robe arrived yesterday  for Order Number PP56469 much earlier that I expected!  I also wanted to express my sincere thanks for your help on Saturday.  Your customer service is the best I have ever experienced with an online store and you are to be commended!  Rarely does a store of any sort provide this level of service -- in fact I tried to purchase the same robe in a store in my neighborhood.  They did not have my size and said they would get back to me about getting my size in.  They never even called me back.  I am also impressed that you said nothing about who you really were and just did what you could to help me.  I will be singing your praises with all my girlfriends (and the boys who like to pamper themselves as well).
>
>All best,
>Trish R.

From: Romina (Italy)
Date: Fri, 25 Jun 2010 02:34:02 +0200 (CEST)

Ciao Alicia,
Finally my bridal set is arrived!!! It's perfect, I'm very very happy, and I want to thank you very very much for your help!!! I cannot explain my gratifications and congratulations to Pampered Passion team.

For my measures, sometimes I thought I never had a nice wedding: anyway I found a very nice dress....but I was worried because I cannot find an appropriate underwear, but I'm very very happy to find pampered passion in internet, and I'm sure I will buy other products.

You make possible my dream.

Thank you very much!!!
Romina

From: "Bud H"
Date:  Tue, 01 Jun 2010 10:04:17 -0400

Alicia,
Thank you for the great personal service! The item I ordered actually arrived the next day. You really do know how to take care of your customer.

Regards
-Bud

To Whom it may concern,

It had been an Awful experience trying to find a Red Teddy thong that my wife had accidently lost. But after doing a google search and finding Pampered Passions those days of OLD are GONE.

I will Never Ever shop at another Lingerie store AGAIN!. YOUR quality and Professional staff speak Volumes. Oh and by the way the Item that I purchased A Very old Eyelash Red teddy that I thought never to be seen again. But The person I spoke to on the phone made sure that No Matter what The order would be filled. Thanx so much for the Nights of passion for us both!...Again I will Only purchase Lingerie from YOU. The last Item purchased from The Store was a Blue Thong Teddy. We have a definite Model in the process, between the lingerie and the wife's modeling it's a HIT!:)

Much more to come. Thanx so much for making her dreams and mine come true! Gary D.

From: "Ivan"
Date:  Fri, 22 Jan 2010 17:05:42 -0500

Wow, thanks so much for your wonderful, courteous, efficient and dynamic service. I'm so impressed and happy that my partner will now receive her present for Valentines Day!  Thanks again,  Ivan

From: Debbie
Date:  Tue, 19 Jan 2010 21:14:02 +0000 (UTC)

Hi Michelle,
Thank you so much for all your help with my husband's Christmas present. You are a very good listener and knew exactly what I was looking for. By the way, they were a hit! As you knew he would, he loved them.

Thanks so much!
P.S. I will be in. I had my eye on another nylon suit. :)

Making a difference ,
Debbie

You offer such a wonderful service and you both are so very kind, we feel privileged to be able to send our patients to you!

Oh, by the way; THANK YOU XOXOX for the Hanky Panky's....I LOVE them.

See you soon!

Thank you for the nice email, and congratulations on your win (Leading Ladies Award). I don't mind telling you that you were my choice. It wasn't easy, as there were so many strong entries, but I really like what you're doing on a number of levels. Most important to me was that you found a niche that is not only important, but one that your larger competition (e.g., Victoria's Secret) could not possible replicate on a massive scale.

Thank you so much for your kind offer of the gift certificate, and I will most certainly take you up on that. My 23rd anniversary is coming up on the 21st, so I'd like to make it down and meet you before then. I'll email you some times so we can coordinate.

Again, thank you and congratulations! When you're ready, shoot me some 2-3 blocks of time that work for you for the Messaging & Positioning Session and we'll get that on the calendar.

Best,
DLOL Thanks!

PS. I have already went thru and added much to my wish list. I havent figured out how to use it yet but I do know I like your site better than "Victoria Secret". Your bras are beautiful.

Hi Alicia,

Congratulations on your award! You deserve it! Thank you so much for the compliment! I loved writing the story and really enjoyed meeting you and Lauren! What you do for women is really wonderful and inspiring and I'm glad it could be shared with our viewers!

I did stop by Pampered Passions and picked out a bustier. It's so pretty! I've never had anything like it so thank you for the gift!

Let me know if you have any more story ideas! I've met some amazing women through Ladies Who Launch!

Sincerely, Kate

Alicia,

Thanks so much for your email. I am so impressed with what you've accomplished, your vision and your mission. It is rare for a for-profit company to have the opportunity to change and impact women's lives as you have done. Keep up the great work. We are thrilled to be honoring you.

Best,
Victoria

Hi,
Big Red (Julie) here,

Was just running thru the members that have made it over to the "other side" and came across your profile.I clicked on the link to that lingerie site and all I can say is...Thanks. They have the most elegant items I've seen in a long time.Very classy,very sexy and in our sizes(myself 34j).I will be ordering soon. Any others of that quality you know of?

Thanks again, JULIE

Hi Lauren!! 

I am soooo happy for you that you are going to be on FOX this Thurs!!  The ways you are getting your story out to others is so fabulous, & I know that you are inspiring many women who getting.  God Bless You,  ALL the work you do that helps others, but I bet it does not feel like work to you.  I went to Pampered Passions ( I bet YOU were the one who told me about them!) & it is an AMAZING store & all the people working there when I've been in there have been incredibly helpful & nice.   Best of Health to you, Beautiful Lauren!!  I miss you! 

Love,   Smyth